Policy - The Space Bureau

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Frequently Asked Questions

    Custom and personalized orders

    Need a custom order? Let me know! I charge a one-time setup fee of $20 and have a minimum order quantity of 20 patches.

    Wholesale availability

    My patches are available for wholesale pricing for orders of 20 or more of the same patch. None of the items in my shop are available for resale.

    Care instructions

    All patches are recommended to be washed by hand for a longer lasting patch. In the case of an iron-on patch, this is especially important. Hand washing will ensure that the adhesive maintains its integrity.

    Sizing details

    All sizes are located on individual item descriptions. I'd recommend measuring out the patch size so you know if it'll work for you or not.

    Legal imprint